Connect with others!
Take advantage of one of the greatest resources at your disposal-your peers. At the Symposium, you'll encounter a relaxing environment optimized to facilitate and encourage networking.
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"Great opportunities to network and learn. Was a great event!"
Chris Campbell, MoneyGram
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Panel Discussion
April 20th 4:30pm-5:15pm
A valuable panel discussion led by ICMI experts.
Networking Reception
April 20th 5:15pm-6:30pm
After the panel, stick around and network with peers over drinks and light hors d'oeuvres.
QueueTips Breakfast
April 21st 7:30am-8:15am
ICMI QueueTips brings their unique community for peer-to-peer sharing LIVE to San Diego. Select a topic you’d like to learn more about, then share your experiences with our distinguished faculty and your fellow attendees. A great way to meet and learn from other contact center professionals while enjoying breakfast and great conversation.
Lunch & Learn
April 22nd 12:00pm-1:00pm
Led by ICMI industry experts, "Lunch & Learn" will get your questions answered and help you to implement the learnings you'll take away from your Symposium training.
Networking Reception
April 22nd 4:30-6:30pm
Join us for a night of networking as you unwind from a long day of learning. Sip a glass of wine and enjoy light hors d'oeuvres. Make new contacts, exchange ideas, and share tips
A Special Activity
Ask the Experts
Schedule a complimentary 30-minute, one-on-one session with a veteran ICMI consultant to talk about anything you wish. These esteemed experts have worked with some of the most prestigious, complex contact center organizations in the world.
Reserve a Spot!