Request Your Invitation

This event is open only to senior-level directors and executives aligned with the contact center industry, and is by invitation only. The cost to attend is $2295, and includes access to the full summit program, all conference material, breakfast, lunches, and networking events.

Please provide the following information, and an ICMI representative will review your request and get back to you.


Title: (Mr, Mrs, Ms, etc)
First Name:  
Last Name:  
Job Title:  
Department:  
Company Name:  
Address (Line 1):  
Address (Line 2):
Address (Line 3):
City:   State/Province:  
Postal Code:   Country:  
Telephone:   Extension:
Fax:
Email Address:    
Do you provide a product and/or service to the contact center industry?  
What are the top 3 job titles that report to you for key decision-making?  
How many full-time equivalents are employed in your organization's contact center/s?  




How many contact centers are within your scope?  
Do you have P&L Responsibility for contact centers within your organization?  



Requests for invitations are subject to approval from an ICMI representative. Attendees will be pre-qualified by an ICMI representative and must meet certain criteria to receive an invitation.

Request and Invitation

Learn & Network
with the best!

View a list of participating
attendee companies.
  • VP of Customer Service
    Zions Bank
  • VP of Customer Care
    The Bancorp Bank
  • Operations Director of Customer Support
    Geisinger Medical Laboratories
  • Director; Customer Support
    Teleflora
  • VP of Customer Care & Sales
    UMI
  • Director of Distributor Support
    MonaVie
  • Strategic Program Director
    H&R Block
  • Director of Customer Service
    Bright House Networks
  • Division VP of Restaurant Technology Support
    Jack in the Box Inc.
  • Director of Customer Service
    Republic Services
  • Director of Automotive Service Centers
    VW Credit Inc.
  • Associate VP of Contact Center Operations
    LabCorp
  • VP of Operations
    World Vision US
  • Director
    City of Atlanta Department of Watershed Management
  • Corporate VP of RS Operations
    MassMutual
  • VP of Sales
    The Scooter Store
  • Director of Call Center Operations
    NBTY
  • VP of Operations and Reservations
    GTA North America
  • Director of Customer Service
    CIGNA Health Care
  • Director
    Medtronic
  • Director of Technical & Patient Services
    Medtronic
  • Manager
    Old Republic
  • Director of Customer Service
    Vitacost.com
  • Staff VP of Operations
    Health Management Corporation
  • Director of Workforce Management
    Arise
  • Customer Service Manager
    Hot Topic
  • Site Director
    Assurant Solutions
  • Inside Sales Operations
    Gore & Associates

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