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For information on sponsorships:

Jody Kudless Sales Manager 732.252.9740 jkudless@icmi.com


For information on marketing or press:

Rachel Levy Event Marketing Manager 609.759.4738 rlevy@think-services.com


For information on future ICMI event speaking opportunities or any other information:

Joy Sobhani Conference Program Director 516.562.5155 jsobhani@icmi.com
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Learn & Network
with the best!

View a list of participating
attendee companies.
  • VP of Customer Service
    Zions Bank
  • VP of Customer Care
    The Bancorp Bank
  • Operations Director of Customer Support
    Geisinger Medical Laboratories
  • Director; Customer Support
    Teleflora
  • VP of Customer Care & Sales
    UMI
  • Director of Distributor Support
    MonaVie
  • Strategic Program Director
    H&R Block
  • Director of Customer Service
    Bright House Networks
  • Division VP of Restaurant Technology Support
    Jack in the Box Inc.
  • Director of Customer Service
    Republic Services
  • Director of Automotive Service Centers
    VW Credit Inc.
  • Associate VP of Contact Center Operations
    LabCorp
  • VP of Operations
    World Vision US
  • Director
    City of Atlanta Department of Watershed Management
  • Corporate VP of RS Operations
    MassMutual
  • VP of Sales
    The Scooter Store
  • Director of Call Center Operations
    NBTY
  • VP of Operations and Reservations
    GTA North America
  • Director of Customer Service
    CIGNA Health Care
  • Director
    Medtronic
  • Director of Technical & Patient Services
    Medtronic
  • Manager
    Old Republic
  • Director of Customer Service
    Vitacost.com
  • Staff VP of Operations
    Health Management Corporation
  • Director of Workforce Management
    Arise
  • Customer Service Manager
    Hot Topic
  • Site Director
    Assurant Solutions
  • Inside Sales Operations
    Gore & Associates

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